Support Center

Find answers to common questions or get in touch with our support team.

Email Support

Get help via email

support@hatolabs.com

Response Time

We typically respond within

24-48 hours

Frequently Asked Questions

Upload your PDF, image, or Word document in the Materials section. Once uploaded, tap on "Generate Flashcards" and our AI will automatically create flashcards from the content. You can also create flashcards manually if you prefer.

Credits are used for AI-powered features like generating flashcards and quizzes from your documents. You can earn free credits by watching rewarded ads, or purchase credit bundles through in-app purchases. Manual creation of flashcards and quizzes is always free.

Study Genius AI supports PDF documents, images (JPG, PNG), and Word documents (.doc, .docx). You can upload 1-10 files per material, and for PDFs, you can select specific pages to process.

Yes! Once your study materials are synced, you can access them offline. However, AI generation features require an internet connection to process your documents.

Go to Settings in the app and select your preferred language. Study Genius AI supports 10 languages including English, Spanish, French, German, Portuguese, Chinese, Japanese, Hindi, Indonesian, and Arabic.

You can request account deletion through the app settings or by visiting our Delete Account page. All your data will be permanently removed within 30 days of the request.

Yes, we take security seriously. Your documents are encrypted during transfer and storage. We use presigned URLs for secure uploads and never share your materials with third parties.

Spaced repetition is a learning technique that shows you flashcards at optimal intervals based on how well you know them. Cards you struggle with appear more frequently, while cards you know well appear less often, maximizing your study efficiency.

Yes, Study Genius AI is free to download and use. Manual flashcard and quiz creation is always free. AI-powered features use credits, which you can earn for free by watching short reward videos or purchase in bundles. There is no subscription required.

When you upload a PDF, image, or Word document, our AI reads and analyzes the text content. It identifies key concepts, definitions, and important facts, then generates question-answer flashcard pairs optimized for learning. You can review and edit all generated flashcards before studying.

Absolutely. Study Genius AI is used by students across many fields including medical school (USMLE, NCLEX prep), law school (bar exam prep), nursing, engineering, and more. Upload your lecture notes, textbook chapters, or study guides, and the AI will generate focused flashcards and quiz questions.

Yes. You can upload images (JPG, PNG) including photos of handwritten notes, whiteboards, and textbook pages. Our AI uses OCR (optical character recognition) to extract text from images and generate study materials.

Study Genius AI differentiates itself through automatic AI generation of flashcards and quizzes from your uploaded documents. While Anki requires manual card creation and Quizlet has limited AI features, Study Genius AI can transform an entire PDF into a study deck in seconds. It also combines spaced repetition with quiz-based testing in a single app.

Your study materials are synced to your account, so you can access them on any device where you are logged in. The app is available on iOS and Android, with data syncing automatically when connected to the internet.

Study Genius AI generates multiple choice quizzes from your uploaded materials. The AI creates questions with plausible answer options based on your content, helping you test your understanding. You can take quizzes multiple times and track your scores over time.

Study Genius AI supports over 10 languages: English, Spanish, French, German, Portuguese, Chinese, Japanese, Hindi, Indonesian, and Arabic. The entire app interface is available in all supported languages, and AI can generate flashcards in the language of your uploaded documents.

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